Alexa skill

Terms of use

Effective July 26, 2026

By using the HomelessHelper Alexa skill, you agree to these terms. The skill provides free informational referrals to shelters and other community resources in the United States.

Not an emergency service

The skill does not replace 911, 988, 211, professional medical care, or advice from a qualified service provider. Call 911 for immediate danger. Call or text 988 for suicide or mental-health crisis support.

No guarantee of availability

Provider listings, schedules, vacancies, food stocks, eligibility, and contact details may change without notice. A referral is not a reservation or guarantee of service. Call the listed provider or 211 before traveling whenever possible.

Location results

Results are based on a location you say or, with permission, the country and postal code saved for the Alexa device. That saved address may be incomplete, outdated, or different from the device's current location.

Acceptable use

Do not use the skill to interfere with providers, misuse contact information, impersonate another person, or attempt unauthorized access. The service may be changed or suspended to protect users, providers, and the directory.

Third-party services

HomelessHelper links or refers to independent providers and public agencies. Those organizations control their own services, policies, eligibility decisions, and availability.